Our Guarantee Guarantee
Policy McCutchen Firearms, LLC (“McCutchen”) guarantees to the
original purchaser of a new firearm from McCutchen that such firearm will be
free from defects in material and workmanship for the duration of time that the
original purchaser owns the firearm. In order to initiate a claim under this guarantee, the
purchaser must contact McCutchen Customer Service in writing at
[email protected], pictures of the defect if applicable, and
provide the model and serial number of the firearm, date purchased, and a
description of the problem. McCutchen will provide the purchaser with
instructions on returning the firearm. McCutchen will either, at its sole
discretion, repair or replace the firearm with the same or comparable model. If
McCutchen decides to replace the firearm, McCutchen will keep the firearm that
it replaces. This guarantee does not cover personal injury, loss or
damage to the firearm due to: failure to provide proper care and maintenance;
accidental discharge; negligent handling or misuse; abuse or misuse; barrel
obstruction; custom, hand loaded, reloaded, improper or defective ammunition;
unauthorized adjustments, parts replacement, alterations, or repairs; or,
normal wear and tear. In no event will McCutchen be responsible for incidental or
consequential damages under this guarantee. Incidental or consequential damage
means any loss, expense, or other damage that cannot be remedied by either
repairing or replacing the firearm. The implied warranties of merchantability
and fitness for a particular purpose are expressly disclaimed. Some states do
not allow exclusions or limitations on warranties or guarantees, so the above
limitations may not apply to you.
The full liability of McCutchen under this guarantee shall
be limited solely to the obligation to repair or replace the firearm and to pay
transportation and insurance charges for return of the firearm to its original
owner. McCutchen will not provide cash, credit, or refund. |